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FAQ

 

If your question is not covered in the FAQs below or the user guide then please contact us

 

most common asked questions

  • Does it use premium rates numbers or short codes– NO
  • Are they monthly / annually fees - NO
  • Do I need an internet connection – NO
  • Can it receive photos from users – YES, via Bluetooth
  • Can I use the collected users numbers for SMS marketing – YES
  • What is the default admin password? "password"

 

Make sure you have read the T2S Hardware Support PDF and downloaded the GSM Phone Compatibility tester and tested your phone before you contact us for support, both can be found on the download page

FAQs

 

Does it run on Vista?

T2S Mobile has now been fully tested on Vista. However when install T2S Mobile on Vista you must first turn off the UAC (User Account Controller).
Example : Start -> Control Panel -> User Accounts and Family Safety -> User Accounts -> Turn User Account Control on or off. For Safety turn back on after installing

Can I change or create my own output screens?

Yes, T2S Mobile was designed very much round users being able to create there own output designs. The output pages use standard HTML page with “tags” in them, this enables you to create any look you want using HTML, CSS, JavaScript. You will need good working knowledge of HTML to create your own

Can I send bulk SMS messages via T2S Mobile

T2S Mobile has a small bundled separate application to send out SMS marketing messages using your database and the phone or GSM modem you use for T2S Mobile.
A major drawback of sending SMS messages through a phone or GSM modem is the low sending rate. The performance is not affected by the connection between the computer and the phone or GSM modem (i.e. no matter the phone or modem is connected to the computer through a serial cable, USB cable, Bluetooth link or infrared link) the determining factor for the SMS sending rate is the network provider.
If you are planning to send out hundreds of SMS messages you need to allow plenty of time to send them or we recommend you export you database and use a 3rd party bulk SMS provider

Does T2S charge to enable features or “add ons”?

No, the T2S Mobile software is a one off payment, we do not charge for extras or “add ons”, and all features are enabled. You will also receive free updates of the version you purchased.

Can I change my phone / modem SIM card for different venues?

Yes, T2S Mobile does not lock you to one number; this enables mobile DJs or events organisers to have different numbers for each venue / event

Can I use a short code?

No, T2S Mobile is completely stand alone and uses a GSM Modem or mobile(cell) phone to receive the SMS messages

How does it work?